MazeMind Digital Care

Practical care for WordPress sites.

Ongoing care for one WordPress website, with clear priorities, agreed improvements and results you can understand.

Who it is for

Care for one WordPress website, kept clear and manageable.

Digital Care is initially for small businesses and independent professionals with WordPress brochure sites.

Clear priorities

We start with the pages and functions that are worth looking after.

Regular attention

Agreed site checks help keep routine work visible and organised.

Small agreed changes

Included time is reserved for focused improvements that fit the agreed scope.

Useful reporting

You receive a straightforward summary of the work and what needs attention next.

How it works

Four steps, with the right decisions kept visible.

  1. 01

    Discuss fit

    We talk about the site and check whether Digital Care is a useful fit.

  2. 02

    Agree scope & access

    We define the services and arrange only the authorised access that is needed.

  3. 03

    Carry out agreed work

    A person carries out the agreed checks and interventions, with decisions kept visible.

  4. 04

    Verify & report

    We check the outcome of the agreed changes and explain what was done and what needs attention next.

MazeMind Digital Care

Digital Care

€199 / month

For one WordPress website.

VAT exempt under §19 UStG (German small-business scheme).

Billed monthly in advance. No annual commitment.

Scope and availability are confirmed before we start.

What’s included

  • Standard onboardingAn initial compatibility review and an agreed list of priorities, pages and functions to look after.
  • Weekly checksWeekly checks of the agreed pages and functions.
  • Monthly maintenanceOne scheduled round of routine updates each month, subject to suitable recovery arrangements and verification afterwards.
  • Small agreed changesUp to 60 minutes of small changes per month. This is separate from scheduled checks, routine maintenance and reporting. Unused time does not carry over.
  • Monthly reportA clear summary of checks, completed work and recommended next steps.
  • SupportAn assessed response within two business days. Resolution time depends on the issue and the agreed work.

Questions

Useful things to know before we talk.

What happens when the work needs more time?

Substantial work, new development and additional time are estimated separately and require acceptance before work begins. Pre-existing issues are assessed during onboarding; smaller items may fit within the included time. Hosting, domains and licences are paid separately.

Is Digital Care a 24/7 monitoring or emergency-response service?

No. The service does not include permanent availability, emergency coverage or guaranteed emergency intervention.

Will you automatically change my website?

No. Changes are discussed and agreed within the collaboration.

Does Digital Care guarantee that a website is secure?

No. It is not an exhaustive security audit or a guarantee against every vulnerability or incident.

Is MazeMind SiteOps already running my site?

No. MazeMind SiteOps is in development. Digital Care can begin as a managed service using the work we agree together.

What should I send in an enquiry?

Please send your website address and the main issue you would like to discuss. Do not send passwords or access details by email.

Start with a conversation

Is Digital Care a fit for your site?

Tell us the website address and the main issue you would like to discuss. We will first check whether the work is a sensible fit. Please do not send passwords or access details by email.